Customer Reviews - Window World of West Michigan

Real Reviews From Real Customers

    Window World Video Reviews

  • Noise Reducing Windows

    Our customers say that windows from Window World of West Michigan do a great job of keeping outside noise out of their homes. Learn more about the acoustics and noise suppression our top-of-the-line windows offer.

  • The Benefits of Energy Efficient Windows

    Looking to make your Grand Rapids home more energy efficient? Hear what other Window World customers have to say about the numerous benefits of our Energy Star Certified windows!

  • Our Clients' Favorite Windows

    At Window World of West Michigan, we offer a variety of window styles, ranging from classic double hung windows to bay and bow windows. See which styles our customers love most here!

  • Window World Installers & Installation Process

    We take pride in our quick, clean and efficient replacement window installation process. See what customers have to say about their installation experience when they chose to buy their new home windows from Window World of West Michigan!

  • Customer Referrals

    When it comes to finding the highest quality products for your home, word-of-mouth is everything. Learn why so many of our valued customers refer us to their friends, family and coworkers here!

  • Window World’s Friendly Sales Staff

    Purchasing new windows for your home is a big decision. That’s why we offer each and every Window World of West Michigan customer a no-pressure shopping experience. Our staff is here to help you make your decision, not push you into one.

  • Window Security and Durability

    Mother nature can be tough on your windows, but fortunately, ours are made to withstand everyday wear and tear and more. And beyond that, our windows also offer superior security for your home. Find out why our windows are considered some of the most durable in the industry here!

  • Window World Customer Service

    Our customers are our top priority, no matter what. We pride ourselves in offering each and every customer the best shopping experience possible. See what customers have to say about our personal service here!

  • Lifetime Warranty on Windows

    We’re so confident in the quality of our windows that we back each and every one with a lifetime warranty. Learn more here!

  • Why Customers Chose Window World

    Customers all over the country choose Window World for a reason. Learn more about the high quality products and superior service that keeps customers coming back.

  • Professional, polite, absolutely no pressure. Installation crew top notch. Consistent phone followup to schedule and confirm installation. Would recommend Window World to anyone thinking of installing windows. Extremely positive experience. Thanks again.

    - W. Impellizzeri

  • All new windows for our lake rental. We purchased all new windows for our lake rental house. We had previously purchased new windows for our Victorian home and were so happy. When we decided to get new windows for the rental we did not need to price around or get second quotes because we knew from experience the high quality and price of Window World. We have also highly recommended them to family and friends! Great people to work with from the sales representative, office personnel to the installers! Great team effort with very personal service. We will continue to tell everyone to consider and purchase from Window World.

    - C. Turnbull

  • Quality,price and professionalism thats Window World. From the appointment to the installation I couldn’t ask for a more professional company. I have owned a previous condo and was so pleased with Window World that I had them come out to my new home. Price and Quality are two great attributes of this company. The installer was very professional and did a great job right down to cleaning the window before he left. With a product as great as Window World there is no high pressure sales, the product speaks for itself. Thank you Window World of West MI.

    - T. Nasca

  • I am Delighted with my New Windows! “I chose to purchase and install new windows in my home after much research and having dealt with obnoxious salespeople selling their companies’ windows. The Window World motto “Simply The Best for Less” exemplifies what the company is all about. There were no high pressure sales tactics. There were no outlandish promises of how much I was saving by purchasing their windows. The order sheet was in plain english and listed all the prices. I could customize my window how ever I wished, and the price for each option was stated on the order form. The installer was efficient in removing the old windows and installing the new ones. He cleaned up thoroughly upon completion. I don’t know how he could work in the bitter cold (the two days it took to complete the job were the coldest of the season), but he managed to do so. I am delighted with the new windows and I want to thank everyone involved for all their efforts.”

    - Martha R

  • EXCELLENT, Quality Windows, Highly Recommended. I would highly recommend Window World windows! I purchased my first home in 2010. It was built in the 1950s and still had ALL of the very, very old original windows, many painted shut. We needed new windows BAD, but didn’t have a huge budget. After getting estimates from numerous companies, we chose Window World. The salesman was very nice, not pushy or aggressive like other companies were, and thoroughly answered all of my questions (and I’m a “researcher” when it comes to big purchases like this, so trust me, I had lots of them!). Quotes from competitors for windows with similar U-factors and SHGC energy ratings were through the roof and way out of budget, but the Window World price was affordable, and the windows turned out beautifully. They were ordered and installed quickly and the whole outside of our home looked as if it had underwent a facelift, it was a complete transformation! (3 years later and it still looks FABULOUS.) All of my neighbors asked who had done the windows, and I continue to see more and more Window World yard signs in my neighborhood. Energy efficiency was important to me so I chose the Double Hung White 6000 Series with foam filled frames and triple pane Krypton insulated glass. For the small additional amount that these upgrades were, I feel it was well worth it. Instantly, street noise is gone, our house is warmer, the utility bills are lower, etc. I truly could not be happier with my windows. They function great and I have not had any problems, but when I have had questions (I called to inquire about getting copies of my invoice to claim an Energy credit), the office staff is very kind and willing to go the extra mile to help you out. Their customer service is SUPERB! Make sure you get your energy credit at and file within 30 days of installation. The installers also treated my home with care, carefully stepping around my flowerbeds outside during installation, and placing drop cloths on my new carpet to walk on while installing from the inside. My home is no mansion, but they sure treated it like one. There are 2 large windows in my home that I didn’t replace at the time I had the rest of the windows in my house replaced by Window World; but when I am ready to have these two done, I absolutely will go with Window World again – a customer for life, I would not even consider choosing anyone else!

    - R. Kowal

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