Support
Watch how-to videos, explore FAQs, or submit a service request to our customer service team. We’re here to help.
Helpful Tips
These how-to videos will make operating and maintaining your product easy.
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Maintenance Tips
Once your windows are installed, you'll want to care for them so they look great for years to come.
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Dealing with Seal Failure
Windows that appear foggy may be suffering from seal failure. Learn what causes this issue and how you can fix it.
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How to Fix Dropping Windows
Fixing a window that won't stay up is easy and only requires a screwdriver.
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How to Operate Single-Hung or Double-Hung Windows
Learn how to operate your new single-hung or double-hung windows.
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How to Operate Sliding Windows
Learn how to operate your new sliding windows.
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How to Control Condensation
Do you have condensation on your windows? Find out why, and learn how to control indoor humidity in this video.
Do you have specific questions about operating and maintaining your new windows? Get in touch with us.
If you have questions, we have answers.
Frequently Asked Questions
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Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month
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When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows: Windows are hard to open and close You feel a draft, even when the windows are closed Your monthly utility bills have increased Condensation forms on the inside of your window
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Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.
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At Window World of West Michigan, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency
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Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.
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Yes. Window World of West Michigan offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste.
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Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.
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Window World of West Michigan offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.
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Yes. Window World of West Michigan proudly offers insulated vinyl siding that will help lower your monthly energy bills while instantly boosting your home’s curb appeal. Browse our energy-efficient siding products and find the right series for your home.
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Yes. Our replacement vinyl siding series require little maintenance yet still hold up against the harshest of storms. Built with thick panels and advanced lock designs, our siding provides superior holding power, keeping it tight on walls—even in extreme winds.
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Our replacement siding is engineered with the highest performing vinyl, plus insulation. Vinyl siding protects your home, keeping it beautiful for a lifetime.
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Yes. Our replacement siding is offered in a variety of eye-catching colors. Explore our vast selection of siding series and color options and select which color best suits your home.
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Yes. Our superior shutter products are backed by our best-in-class warranty to ensure protection of your investment.
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Yes. Like all Window World products, our shutters are made right here in the U.S.A.
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Yes. Our shutter products are built strong to withstand the harshest conditions. In fact, they’re engineered to resist fading, dents or scratches.
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Yes. Window World partners with CertainTeed, North America’s leading brand of replacement roofing. We only trust the most distinguished and qualified roofing contractors in Grand Rapids to ensure timely installation and excellent customer service.
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When determining the best roofing for your home, you should consider the reputation of the brand and its weather-proof capability. Window World offers industry-leading replacement roofing that’s built strong to withstand the harshest conditions. Plus, it comes in a broad selection of rich colors to match your style.
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Yes. For your peace of mind, all of our roofing styles are backed by SureStart™ PLUS extended warranty coverage to ensure protection of your investment.
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Most homeowners complete home improvement projects in spring and fall, but Window World of West Michigan provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.
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Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.
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Preparing for window installation is easy when you choose Window World of West Michigan On the day of your installation, follow these steps to get ready: Remove furniture from the window or door that is being replaced Keep small children or pets away from the job site Ensure a homeowner is on-site to answer any questions or concerns
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Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.
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No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below to learn more about why we include professional installation with our products.
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Window World of West Michigan offers flexible financing options to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.
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During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.
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Yes. Window World of West Michigan doesn’t make you wait to renovate your home. With our special offers, we make replacing your windows, doors or siding more affordable than ever.
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Our estimate process is simple. If you choose an in-home estimate, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities. If you choose a virtual consultation, you’ll talk with a Window World representative via video chat to discuss your home, your project, and which Window World products would best help you reach your goals.
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A virtual consultation is our way of practicing social distancing and self-isolation while still allowing you to keep your home improvement projects moving. During your virtual consultation, you will talk one-on-one, via video chat, with a Window World design consultant. He or she will discuss your home project, your goals, and help you determine which Window World products and styles will help you meet those goals.
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There are a few surefire signs that your windows need to be replaced. These include: Noticeable damage like broken panes or dented frames Leaky window or rotting frames Higher energy bills with no other obvious explanation Difficulty opening and closing them, even after lubricating the tracks You can hear too much outside noise You notice condensation on the inside of the pane or between the panes of multi-pane windows (condensation on the outside of the pane is normal) If one or more of these sound familiar, we recommend replacing your windows as soon as possible. You’ll enjoy more comfortable interior temperatures and lower energy bills!
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We provide energy efficient window installation, siding installation, Owens Corning roofing, and entry, patio & storm door replacement services in Grand Rapids and Kentwood, MI. Our team handles the entire exterior of your home, ensuring quality and efficiency from start to finish.
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Yes, our vinyl replacement windows are designed for maximum energy efficiency. They help keep your home comfortable year-round and can reduce your energy bills by improving insulation and reducing drafts.